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Jessica Mah

As Product Architect and CEO, Jessica loves helping entrepreneurs run better businesses. She studied Computer Science at U.C. Berkeley and has been running businesses since she was 13. Jessica has been featured on Forbes’ 30 Under 30 and Inc’s 30 Under 30 lists.
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Recent Posts

A Letter from our CEO, Jessica Mah: Coronavirus Response

Posted by Jessica Mah to Inside inDinero, Business


Dear Valued Clients and Friends,

At inDinero, the health and well-being of our customers, employees, and communities is our top priority. I understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and I wanted to reach out to share our response and commitment to the health and needs of our customers and employees as the situation evolves.

8 Companies To Learn From When Establishing Culture At Your Startup

Posted by Jessica Mah to Inside inDinero, Industry News, Business

This article originally appeared in slightly different form on and is shared with permission.


Remember when all it took for a company to seem innovative were a few beanbag chairs, a couple beer kegs, and a ping-pong table?


To be fair, virtually anyone would welcome all of the above in their workplace, but we’ve come a long way from the early days of the startup economy when a “best place to work” was essentially a conventional office with a ball pit in the middle. (Nothing against ball pits!)


It’s 2016, and forward-thinking organizations are taking a holistic approach to company culture, challenging old norms regarding benefits, compensation, management structure, purpose, and everything in between.

5 Habits Jessica Mah Uses to Lead inDinero

Posted by Jessica Mah to Inside inDinero, Business Advice

If your productivity is slipping, try making these changes to your everyday routine.

This article originally appeared in slightly different form on and is shared with permission.

A year ago I was really struggling to keep up. My calendar was full of constant appointments, and I was always exhausted. Since I was a teenager, I have always loved working hard, but I realized that I needed to figure out how to work smarter too. I started reading a lot of books, ranging from Getting Things Done to The Four Hour Work Week, to come up with better ways to be productive.

The evidence is clear: 40% of everything we do on a typical day is the result of habits—good and bad. I knew that if I didn’t take charge of my productivity habits for the better, they would take charge of me for the worse.

6 Things I Did to Build One of the Country's Fastest-Growing Companies

Posted by Jessica Mah to Inside inDinero, Business Advice

This article was originally published in slightly different form on

It's practically impossible to get a business loan as a 14-year-old entrepreneur operating out of your bedroom. I learned this the hard way in 2004. I was working on my first business. It was a great idea, very technical, very niche; but I couldn't raise capital to meet demand and growth (you can't get a bank loan if you aren't an adult!).

The 2 Reasons I Come to Work Every Day (And Why That Matters)

Posted by Jessica Mah to Inside inDinero

I’m writing from an airplane coming back to San Francisco from Austin. I just went to the Conscious Capitalism Summit , which was a great event for about 100 CEOs running companies that, get this, actually give a shit about their customers and team members and doing good for humanity.

3 Factors to Tell the Difference Between Employees and Contractors

Posted by Jessica Mah to Business Advice, Payroll, Industry News

The NFL and NCAA have each run into issues when it comes to labor laws. Here's how you can avoid your own snafu.

An Agile Culture is a Marathon, Not a Sprint

Posted by Jessica Mah to Inside inDinero

This article was originally published on July 31, 2015 via my LinkedIn profile.

We started inDinero Full Service three years ago like any other startup in San Francisco. Our office was full of picnic tables for desks, the kitchen was stocked with pizza and Gatorade for nourishment, and we were just a quick walk to artisan coffee around the corner for stamina. While these early times had frustrations of their own, I had no idea the far more complex headaches I’d face after making the decision to open other inDinero locations. I found myself filled with fear that there would be disconnection between teams and that distance would exaggerate any chinks in the armor, ultimately imploding our foundation.

You Only Have Yourself to Blame -- CEO, Hire Thyself

Posted by Jessica Mah to Inside inDinero, Business Advice

This article was originally published on July 1, 2015 via my LinkedIn profile.

It’s not a tough concept to grasp—the best way to avoid turnover is to hire the right fit from the start. Which is why I’m always surprised by how little attention many CEOs give to recruiting. As co-founder of inDinero, I’ve worked hard to build the company in my vision, based on my values, so looking for myself in job candidates is a great way to hire individuals who will thrive. But how do you pick your counterparts out of the pack?

Using Free Cash Flow Effectively

Posted by Jessica Mah to Business

Image of a river illustrates cash flow for small businesses

I was in Richmond, Virginia, talking to a friend who had just landed a job with Altria. She told me of Altria’s perks: one free carton of cigarettes a day, smoking in the office, and attractive coworkers. If that wasn’t enough to seduce me, she lamented, “And, I just have so much money, I don’t know what to do with it. I mean…I do a lot of online shopping…” I responded by shifting my weight from my right leg to my left (a reactionary tic—I must stop), and looked at the view of trash cans and junked dreams.

Growing A Startup: Finding Your First Customers

Posted by Jessica Mah to Business Advice

Blue mail box illustrates Q&A on growing your startup

This is the first of hopefully many reader mailbag posts to come. For the past few years, I've been receiving reader questions on growing a startup through my personal blog, but haven't typically published them for others to read. If you have any question about how to grow a startup, just send it my way at and I'll answer them on the blog.