A Letter from our CEO, Jessica Mah: Coronavirus Response

Table of Contents

Dear Valued Clients and Friends,

At indinero, the health and well-being of our customers, employees, and communities is our top priority. I understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and I wanted to reach out to share our response and commitment to the health and needs of our customers and employees as the situation evolves.

There should be no change or disruption to your service, and your customer support and team members are available if you need them. Here are some of the steps we’re taking, effective immediately:

  • All of our employees will be working from home, and we’re stopping all travel.
  • All meetings will be moved to phone or video conferencing.

Fortunately, we already utilize the best in class technology and tools that allow our employees to maintain our ability to effectively connect remotely.

This is a fluid, ever-evolving situation that presents new challenges every day, and all of us at indinero are committed to continually monitoring and staying on top of this ever-evolving situation. We will be sure to keep you informed as the situation changes.

Thank you for being a loyal customer and please don’t hesitate to reach out if you have any questions or concerns.

With gratitude,
Jessica Mah
Founder & CEO of indinero

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Summary

In a letter dated March 13, 2020, InDinero CEO Jessica Mah addressed the company's response to the coronavirus pandemic. She emphasized that client services would not be disrupted, with all employees working remotely and travel halted. The company highlighted its existing technological infrastructure to support effective remote operations and committed to keeping clients informed.

Key Facts

Frequently Asked Questions

What is InDinero's top priority regarding the coronavirus (COVID-19) situation?

At InDinero, the health and well-being of our customers, employees, and communities is our top priority.

Will there be any change or disruption to InDinero's services due to the coronavirus?

There should be no change or disruption to your service, and your customer support and team members are available if you need them.

What immediate steps is InDinero taking in response to the coronavirus?

All employees will be working from home, and all travel is being stopped. All meetings will be moved to phone or video conferencing.

How does InDinero ensure remote work effectiveness?

Fortunately, we already utilize the best in class technology and tools that allow our employees to maintain our ability to effectively connect remotely.

Related Entities

People
Jessica Mah
Companies
InDinero
Technologies
technology, tools, phone, video conferencing