March 13, 2020

A Letter from our CEO, Jessica Mah: Coronavirus Response

  • Business Strategy
  • Inside Indinero

Table of Contents

Dear Valued Clients and Friends,

At indinero, the health and well-being of our customers, employees, and communities is our top priority. I understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and I wanted to reach out to share our response and commitment to the health and needs of our customers and employees as the situation evolves.

There should be no change or disruption to your service, and your customer support and team members are available if you need them. Here are some of the steps we’re taking, effective immediately:

  • All of our employees will be working from home, and we’re stopping all travel.
  • All meetings will be moved to phone or video conferencing.

Fortunately, we already utilize the best in class technology and tools that allow our employees to maintain our ability to effectively connect remotely.

This is a fluid, ever-evolving situation that presents new challenges every day, and all of us at indinero are committed to continually monitoring and staying on top of this ever-evolving situation. We will be sure to keep you informed as the situation changes.

Thank you for being a loyal customer and please don’t hesitate to reach out if you have any questions or concerns.

With gratitude,
Jessica Mah
Founder & CEO of indinero

Jessica Mah

R&D Offer Quiz

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Answer to find out if you're eligible for R&D tax credits.

Do the activities performed relate to a new or improved business component’s function, performance, reliability, quality, or composition?(Required)
For Example: A mid-sized packaging company develops a slightly modified cardboard box design to improve its stacking strength (reliability) for warehouse storage, involving minor adjustments to the corrugation pattern to reduce collapse under standard weight loads.
Is your company trying to discover information to eliminate uncertainty concerning the capability or method for developing or improving a business component?(Required)
For Example: A furniture manufacturer investigates whether a cheaper wood adhesive can hold joints as effectively as the current one during assembly, testing bond strength to resolve doubts about its capability in standard production lines.
Do the activities performed constitute a process of experimentation?(Required)
For Example: An auto parts supplier runs a series of bench tests on different lubricant formulations to find one that reduces friction in engine bearings more effectively, systematically comparing wear rates over simulated operating cycles.