A Letter from our CEO, Jessica Mah: Coronavirus Response

Table of Contents

Dear Valued Clients and Friends,

At indinero, the health and well-being of our customers, employees, and communities is our top priority. I understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and I wanted to reach out to share our response and commitment to the health and needs of our customers and employees as the situation evolves.

There should be no change or disruption to your service, and your customer support and team members are available if you need them. Here are some of the steps we’re taking, effective immediately:

  • All of our employees will be working from home, and we’re stopping all travel.
  • All meetings will be moved to phone or video conferencing.

Fortunately, we already utilize the best in class technology and tools that allow our employees to maintain our ability to effectively connect remotely.

This is a fluid, ever-evolving situation that presents new challenges every day, and all of us at indinero are committed to continually monitoring and staying on top of this ever-evolving situation. We will be sure to keep you informed as the situation changes.

Thank you for being a loyal customer and please don’t hesitate to reach out if you have any questions or concerns.

With gratitude,
Jessica Mah
Founder & CEO of indinero

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Summary

In a letter dated March 13, 2020, indinero CEO Jessica Mah announced the company's response to the coronavirus pandemic. The company is implementing remote work for all employees, halting all travel, and shifting meetings to phone or video conferencing, while assuring clients that services will continue without disruption.

Key Facts

Frequently Asked Questions

What steps is indinero taking in response to the coronavirus?

indinero is having all employees work from home, stopping all travel, and moving all meetings to phone or video conferencing.

Will there be any disruption to indinero's services during the coronavirus outbreak?

No, there should be no change or disruption to service, and customer support and team members remain available.

Who wrote the coronavirus response letter for indinero?

The letter was written by Jessica Mah, Founder & CEO of indinero.

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